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| The finance section covers Budget and Finance, Rent Collection, Arrears Management, Right to Buy (including service charge collection) and garage lettings. |
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| PPPN’s – Policy, Procedure and Process Notes Ascham Homes are bringing in a new initiative called PPPN’s to help share information on the way we do things. These short written... |
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understand that most people are not able to pay large bills for major
work without adjusting their budgets or arranging loans. The following
information covers the main ways you can pay... |
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| The Internal Services section covers Complaints and Enquiries, Information Technology, Human Resources, Communications, Performance and Building Management. |
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| This page contains a listing of all the reports produced on top level key performance indicators which Ascham Homes monitors on a monthly basis to ensure that we are delivering the service that our... |
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| When using the car park on your estate: Residents should not park any vehicle on the gardens of their property and any vehicle (caravans, boats on trailers or commercial vehicles) other... |
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| Partnering In construction terms, partnering simply means; the forming a long term relationship with one or more companies for the supply of goods or a particular type of service. ... |
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| Why does Performance Matter? Ascham Homes was set up with the specific aim of making continuous improvement in the services that are provided to Council housing residents. In practice,... |
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| Through this page you can access performance summaries and reports that will show you whether performance within your local area is above, below or the same as that in other areas that Ascham... |
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| The council’s environmental health service provides a service that deals with: rats (in and outside your home) bed bugs fleas mice bees and wasps, and cockroaches If
you live in a... |
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| Quicklinks: How to pay your rent Pay online Please tell us straight away if you have any problems paying your rent. You can write, phone or call in person to Ascham Direct. We can offer advice... |
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| Property & Investment Group The Property & Investment Group within Ascham Homes is the division responsible for the delivery of the Decent Homes Programme. The Property &... |
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| The Property and Investment section covers Day to Day Repairs, Empty Homes, Major Works (including external decoration, Decent Homes and renovation work), Gas Servicing and Asbestos Control. |
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| The scheme is designed to help you if you want to leave your council home to buy a property on the open market. The grant is targeted at families on low incomes. The scheme is restricted to... |
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| you can pay your service charges: By standing order Please contact the Right to Buy and Leasehold Services team who will send you a standing-order form. On-line You can pay by... |
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