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About Your Tenancy
These are the standards about your obligations and what you can expect from Ascham Homes as a tenant. More detailed advice about your tenancy is available in the ‘Residents Information...
Abandoned cars can cause major problems to tenants and other residents. They are an eyesore and an environmental hazard. They block access to buildings and footpaths. They are a danger to everyone....
Paul Olford
An Introduction to Ascham Homes From the Chair of Ascham Homes   'Ascham Homes was set up in May 2003. We are responsible for providing a landlord service to the London Borough of Waltham...
  We believe in keeping you informed. We provide more information than we have to by law. You have the legal right to see any information held on your tenancy file.   If you wish to look at...
Tenants with disabilities or illnesses which make it difficult to use the present facilities can ask the council to carry out improvements and adaptations to suit their needs. If you need...
Every year, Ascham Homes, like all companies, has to produce an annual report setting out its principal activities (in our case, providing a housing management and maintenance service to the...
Antisocial behaviour is defined by law as ‘that which caused or was likely to cause alarm or distress to one or more persons not of the same household’. The term antisocial behaviour...
Anti-Social Behaviour Policy Guide
Your rights and responsibilities Your responsibilities and some of your rights are set out in your tenancy agreement if you are a tenant, and in your lease if you are a leaseholder.  If you break...
ASB
These are the standards you can expect from Ascham Homes when you are disturbed by nuisance, harassment or antisocial behaviour. More detailed advice is available in the ‘Using and Looking After...
Download our Anti-social Behaviour Strategy.    
Housing Benefit is normally paid to people on low incomes who are responsible for paying rent.    To apply for Housing Benefit you must fill in a Housing and Council Tax Benefit claim...
If at the end of the complaints procedure you still think that part of your service charge is unreasonable, you may ask us to refer the matter to arbitration using our Dispute Resolution Scheme....
The following strategies were agreed by the Board in April 2006.    
You are responsible for maintaining the decorations inside your home. However, some tenants cannot do this work because of their age or disability. We run a scheme of assisted decoration for...
  Ascham Homes endorses fully the statements and the intent of the Data Protection Act (1998).    Each individual and the company are responsible for complying with the Data...
  You can use this form to report an abandonded vehicle direct to our parking control office All information provided to us is confidential Please note that Ascham Homes can only remove vehicles...