Clean Estates Standard
Caretaking service
We will:
- Keep all areas free from bulky waste and litter
- Clean all shared windows every eight weeks
- Ensure that all shared areas are properly lit. If the lighting
fails and is a health and safety risk, it will be dealt with
as an emergency repair
- Remove all racist or offensive graffiti on estates within 24
hours of being told about it and other graffiti within seven
days
- Provide information about the frequency your estate is cleaned
on the estate noticeboard
- Ensure estate services staff are able to tell you when your
estate should be cleaned
- Replace your door entry card or key if you lose it [at a
charge]
- Undertake regular inspections with residents and stakeholders
on estates
- Provide information on the actions and repairs ordered
following those inspections in a newsletter sent to all residents
on the estate
- Take legal action against residents who damage council
property
Communal gardens and green spaces
We will:
- Cut the grass every six weeks between March and October
- Cut the grass, if required, between November and February
- Ensure access ways are kept free from overgrowing
vegetation
- Seasonally control weeds and prune shrubs
- Work with Waltham Forest Council to provide recycling
facilities on estates and at smaller blocks
Download the 'Clean Estates'
service standard leaflet
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