Annual Review 2008 to 2009
The Vice Chair’s Statement
Welcome to our annual review for 2008/09. During the last twelve
months we have remained firmly committed to delivering our mission
- ‘To ensure that residents have an excellent housing experience by
providing one of the best housing services in London.’ My thanks go
to staff and Board for working so hard through the challenges to
deliver many successes.
This year, Ascham Homes has continued to deliver services to its
customers notably in the area of Decent Homes. We were pleased to
receive confirmation from the government of necessary funding to
complete the programme without the need to re-profile intended
works extensively. From a base of 11% decency at the
commencement of the company, Ascham Homes has now achieved 64%
decency at March 2009, with a target of 74% by March 2010.
The Legal team which was brought in-house in the Autumn of 2007
continues to assist with improving the achievement of securing
entry for gas servicing. The company achieved a 100% success rate
with all 9,041 properties being inspected and having landlord
certificates issued within 12 months.
Our work with leaseholders continues as does our commitment to
full transparency. Rotational Board retirements saw two Tenant and
three Independent Directors appointed to the Board. The new members
will further enhance the “check and challenge” role of the Board,
and assist in the continual drive for improvement and change.
Ascham Homes prides itself on its work with its employees and
resident involvement. The company held its annual residents award
ceremony in January, and retained its accreditation for Investors
in People (IIP) in February 2009.
Our partnership with the Council has once again proved a vital
source for support and critical and in-depth challenge. Excellent
progress was made with the help of the Council in improving rent
income and repairs and maintenance ensuring a stronger basis for
high standards and improvements in service delivery. The company
re-inspection by the Audit Commission will be taking place in
February 2010, and we have the full support of the Council in
achieving a successful re-inspection result. The company will be
striving to maintain and improve on its current 2 star rating
achieved at its 2006 inspection.
Download the Annual Report and Financial Statements .pdf
Download the
Ascham Homes Annual Review .pdf
Back to top