When you report a repair, we will need to know your name,
address, contact details and as much detail about the problem as
you can give us. If the repair is Ascham Homes’ responsibility, you
will be given a ‘job number’ which you should keep; it will help us
deal with any queries quickly if you need to get in touch with us
again about the repair.
If the problem has been caused by crime, please report it to the
police and give us the crime reference number. If you don’t give us
this number, you are more likely to have to pay for the repair.
020 8496 4197
You can report repairs on this number 24 hours a day.
Ascham Homes, Willow House, 869 Forest Road, London E17 4UH.
Report a repair online form
Send an email to firstname.lastname@example.org
Send a letter to:
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Ascham Homes, Willow House
869 Forest Road
London E17 4UH