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Decent Homes

Factsheet - ‘Decent Homes’ - Implications for leaseholders

What is ‘Decent Homes’?

‘Decent Homes’ is the Government‘s target to ensure that all social housing meets their standards of decency by 2010.

What is a ‘decent’ home?

A ‘decent’ home must:-

a,    meet the current legal minimum standard for housing;
b,    be in a reasonable state of repair;
c,    have reasonably modern facilities and services and;
d,    provide a reasonable degree of thermal comfort (warmth)

How do we decide whether a home meets the ‘decent’ requirements?

The current legal minimum standard for housing; - homes that are below the minimum standard are those that are defined as ‘unfit’ under section 604 of the Housing act 1985 (as amended by the 1989 Local Government and Housing Act). An example would be where a property does not have any running water, heating or a kitchen or bathroom or is damp.

A reasonable state of repair:- a home will not be in a reasonable state of repair if either;

One or more key building components (such as the roof or windows) are old and because of their condition, need replacing or major repair; or

Two or more of the other building components (such as suitable kitchen, bathroom or heating system) are old and because of their condition, need replacing or major repair.

Reasonably modern facilities and services:- a home will fail this requirement if it does not have three of the following:-

•    A reasonably modern kitchen (less than 20 years old)
•    A kitchen with adequate space and layout
•    A reasonably modern bathroom (less than 30 years old)
•    An appropriately located bathroom and WC
•    Adequate insulation against external noise (where external noise is a problem)
•    Adequate size and layout of common areas for blocks of flats

Reasonable degree of thermal comfort:- a home will fail this requirement if it does not have both effective insulation and efficient heating.

What works do we have planned?

We are continuing our ‘safe and warm’ programme of works, replacing roofs and windows that need (or will soon need) substantial repairs, installing central heating carrying out insulation works and external refurbishment.

How will this affect leaseholders?

Parts of the structure of each block of flats such as the roof, chimneys, external walls, rainwater pipes and window frames are classed as ‘Reserved parts’ of the block, in the lease.

Under the terms of their leases, leaseholders are required to pay their share of any costs we incur in carrying out work to ‘Reserved parts’ of the block. This means that some leaseholders may receive substantial service charge invoices for their share of works we carry out to their block.

Examples of typical costs

The following examples are service charges that we have invoiced some leaseholders over the past year or so;

•    Window renewal – £2,981

•    Roof renewal (including replacement of rainwater goods) – £6,585

•    General external refurbishment (roofs, windows, brick & concrete repairs, external insulation, balcony asphalt, asbestos removal ) – £15,484

How can leaseholders pay such large bills?

We understand that large bills cause great concern. In order to help leaseholders, we can agree a variety of payment arrangements. Our ‘Information for leaseholders –ways you can pay for major works charges’ gives information about the various methods available. We send a copy of the payment option information sheet with all of the major works bills we send out. If you would like us to send you a copy please contact the Right to Buy and Leasehold Services team through Ascham Direct, on 020 8496 4197.

Although large service charge bills will be worrying, it is worth remembering that flats bought under the Right to Buy are sold at a discount off the market value. This means that many flats will have substantial equity (the value of the property that is not tied to a mortgage).

It is also worth remembering that the works we carry out will improve the condition and the value of the property. Because of these two factors, most banks and building societies are willing to grant further advances to people who have mortgages with them (depending on their financial circumstances), in order to meet the cost of the works.

Where leaseholders are unable to get help from their bank or building society, we can arrange service charge loans through the Council. For leaseholders on Income Support or who receive Pension Credit, we can arrange ‘Interest-only’ loans. ‘Interest-only’ loans are loans for which only the interest on the loan has to be paid each month. For leaseholders on Income Support or receiving Pension Credit, the Benefits Agency or the Pension Service will normally pay the interest. The loan itself is registered as a charge against the property and doesn’t have to be repaid to the Council until the property is eventually sold or transferred to a new leaseholder.

How soon do we bill service charges for major works?

Until recently we haven’t calculated service charges until either the contract final account has been agreed with the contractor or for more recent schemes, when an estimated final account has been prepared. Estimated final accounts are judged to be 97% accurate and allow us to bill leaseholders for their share of the costs while negotiations continue with the contractor to agree the final account. This may take several months.

If we bill leaseholders based on information in an estimated final account, we re-calculate service charges when the agreed final account is available. If the bills we sent leaseholders based on the estimated final account were too high, we will credit their accounts with the difference. Similarly, if the bill based on the estimated account was too low, we have to send an additional invoice.

Estimated final accounts are normally available 3 months after ‘practical completion’ of the contract, which is the day that we agree that the contractor can leave the site, after any ‘snagging’ work has been done.

Since February 2005 we have been billing leaseholders at the start of contracts. When we do this, we offer leaseholders the option of interest-free monthly instalments towards the cost of the works from the time that we send the bill until the time final account has been prepared and the actual costs are known. This should, depending on the amount of the monthly payment, substantially reduce the amount due from leaseholders at the end of the contract.

How much notice will you get before we carry out major works?

Before we carry out any works, whether as part of routine maintenance or as part of our Decent Homes programme, where any leaseholder’s share of the cost is likely to be more than £250, we will send you a ‘Notice of Intention to carry out works’. This is one of the new legal ‘Section 20’ consultation notices.

If we are going to carry out ‘Decent Homes’ work, we will normally hold consultation meetings with tenants and leaseholders to discuss the works, before we send the Notice of Intention. During the consultation meetings you will have the opportunity to give us your comments about the proposed works so that we can take these into account when finalising the work specification. We will also send you newsletters to keep you informed and to give you contact details for people you can contact for more information.

Unfortunately, because the Council has a duty as landlord of the buildings, to keep them in a reasonable state of repair and to repair, renew or improve damaged parts as required and because we are managing the buildings on behalf of the Council, there will be some works that we will not be able to take out of the specification regardless of residents’ comments.

New Section 20 Consultation notices

The number of notices we have to send you will depend on the type of contract we have with the contractor.

If we are going to carry out the works under a long-term ‘partnering’ agreement you will be sent a ‘Notice of Intention to carry out works under a long term agreement’. This Notice will give you a description of the works to be carried out and the reason(s) why we feel the works are necessary. The Notice will also tell you where you can view contract details, give you 30 days to let us have your comments on the works and will give you an estimate of the cost of the works.

Because the works are going to be carried out under a long term partnering agreement you will not be given the opportunity to nominate a contractor.

If the works are not going to be carried out under a long-term partnering agreement you will be sent two separate Notices. The first Notice will be a ‘Notice of Intention to carry out works’. This Notice will describe the works to be carried out and the reasons why we feel the works are necessary. The Notice will also give you the opportunity to nominate a contractor you think we should invite to tender for the works, details of where you can view the contract specification and will give you a consultation period of 30 days to let us have your comments.

After the consultation period of 30 days has ended, we will prepare some proposals from the contractors’ tender returns. When we have done this, we will send you a second Notice called a ‘Notice of Proposals to carry out works’. This is a statement telling you about the estimates we have received. The Notice will give you details of where you can view the estimates, will tell you where you can read a summary of observations received in reply to the first Notice and a summary of our replies to those observations. The Notice will give you another 30 day ‘consultation period’ to let us have your comments on the proposals.

If you would like more information about the new Section 20 consultation procedures, the Association of London Government and LEASE (the Leasehold Advisory Service) have jointly produced an information booklet called,

‘S.20 - Commonhold and Leasehold Reform Act 2002, Consultation for Council and other public sector landlords.’

Individual copies of the booklet are available free of charge from LEASE, whose

contact details are as follows;

LEASE,
31 Worship Street
London
EC2A 2DX           Phone: 020 7374 5380

E-mail: info@lease-advice.org     Website: http://www.lease-advice.org/

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