Our Services

Leaseholder Forum

The Leaseholder Forum is a twice-yearly meeting held by Ascham Homes to enable leaseholders to meet each other and the staff that provide services to residents.

 

As leaseholders arrive for the meeting they are asked to sign in, so that we have a record of who attends. Leaseholders are also given the opportunity to book individual surgery sessions with staff from Estate Services, Tenant Services (for anti-social behaviour and neighbour disputes), Responsive Repairs, Decent Homes and Right to Buy and Leasehold Services teams.

 

There is no standard agenda, but each Leaseholder Forum meeting normally begins with introductions and presentations from staff. In the past presentations have been given to explain changes in the way we have to consult leaseholders before carrying out major works, how we deal with anti-social behaviour and Decent Homes.

 

After any questions about the presentations, the formal part of the meetings ends with an open questions and answer session. The surgeries then open for leaseholders to discuss any individual concerns they have about services to their block or estate or their service charges. To help as many leaseholders as possible to attend, meetings alternate between a weekday evening and a Saturday morning.

 

If you would like to suggest that an item is added to the agenda for the next meeting please contact the Right to Buy and Leasehold Services team on 020 8496 4087 or e-mail Rtb.lease@aschamhomes.org.uk

Minutes of Leaseholder Forum September 2009.pdf

Minutes of Leaseholder Forum February  2009.pdf

 

 

 

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