Charges for the Property
Repairs to your flat- We are
not responsible for carrying out day-to-day repairs and maintenance
on the inside of leased flats, unless they affect pipes, drains and
so on which also serve other flats in the block.
For example, if you have a leaking toilet in
your flat or you need a broken window to be boarded up and you ask
us to help, we will charge you for doing the work. Before we will
agree to carry out the work you will be asked to sign a form saying
that you agree to pay for it. We may include the charge in your
service charges, or we may send you a separate bill.
Either way, you will also have to pay VAT and
an administration charge. If the damage was caused by an accident
or vandalism, you may be able to claim for some of these costs
under your insurance policy.
If you need a repair carried out inside your
flat one of our contract partners may be able to help. Contact the
Right to Buy and Leasehold Services team for information about
this.
In some cases we may have to carry out some
work inside your flat. You must give us access to enable us to do
this. We may include a charge for the work in your service charges
or we may send you a separate bill.
Communal heating and
heating-maintenance contract charges cover the
cost of fuel and maintaining boilers for flats with shared heating
systems.
Back to top