Our Services

The Tenants Resource Centre

We have relocated the Tenants Resource Centre, from its old location in Wood Street E17, to our new premises on the ground floor at Ascham Homes, Willow House, 869 Forest Road, Walthamstow, London E17 4UH.

We provide a free service, with disabled access to the front and rear of the building, which is open to council residents of Waltham Forest, aged 16 or over, living in a property managed by us, Ascham Homes.

We encourage residents, including Tenants and Residents Association (TRA) representatives or Voluntary groups, to visit, to use the facilities for housing related purposes, community grant searches or produce material to aid community work.

The Tenants Resource Centre has the capacity for up to 4 people and includes the following facilities:

 

  • Computers
  • Internet access
  • Telephone
  • Fax machine
  • Printer
  • Basic kitchen facilities
  • Travel expenses

 

Ascham Homes will reimburse your travel costs, on public transport, to and from your home and the Tenants Resource Centre, on production of a valid receipt.

Tenants Resource Centre opening times

Monday 8am to 6pm, Tuesday to Friday 10am to 4pm

Hiring our meeting room

The Tenants Resource Centre also has a seperate meeting room which can seat up to 6 people and is available for TRA’s or voluntary groups to hire, free of charge.

To book an appointment to use the Tenants Resource Centre or to hire

the Tenants Resource Centre meeting room, please call the

Customer Services Team on 020 8496 4197 or ask at our reception.

 

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