Our Services

• Rent
• Tenancy Services
• Getting Involved
  • Our decision making structure
  • Tenants Council
  • Area Contract Panels
  • Tenant & Resident Associations
  • The Estate Stakeholder Scheme
  • Community Facilitator
  • Resident Involvement Register
  • The Tenants Resource Centre
  • Connect Newsletter
  • Tenants Compact 2010 - 2013
  • Funding Opportunities
  • Useful Links
  • Major Repairs Allowance
• Leaseholder Services
• Antisocial Behaviour
• Decent Homes
• Repairs

Area Contract Panels

Area Contract Panels take place on a 4 / 6 weekly basis to allow tenant associations, tenants and leaseholders the opportunity to make their views known and to scrutinise the work of Ascham Homes.

They are made up of tenants, leaseholders and Ascham Homes Officers. The 'Terms of Reference' governs the meeting and the 'Partnership Protocol' is for tenants, leaseholders and officers to understand and appreciate their respective positions and responsibilities.

There are four different Area Contract Panels.  Below are the areas that are covered and their meeting venues.  These are:

Area 1&2 - East Walthamstow and Chingford

Meeting venue: Ascham Homes, Willow House, London, E17 4UH

Area 3 - West Walthamstow

Meeting venue: Priory Court Community Centre, South Countess Road, London, E17 5NB

Area 4 - South Walthamstow

Meeting venue: Alpha Business Centre, London E17 7NX

Area 6 - South Leytonstone

Meeting venue: Epicentre, 41 West Street, London, E11 4LJ

To find out when and where you contract panel meetings take place use our events calendar

Please contact the Resident Involvement team if you would like to find out more about Area Contract Panels, please call: 0208 496 4934 or 0208 496 4038.

Partnership Protocol - Code of conduct

Terms of Reference - Contract Panel Meetings

Claiming for travel and childcare expenses

Ascham Homes will reimburse tenants and leaseholder attending contract panel meetings any legitimate travel or childcare expense they have incurred.  All claims for refund will need to be made on a claims form and will need to be supported by a valid receipt. The following are claimable expenses:

• Travel to and from the meeting via public transport or own car

And

• Reimbursement of dependant carer / child care cost

• Nominated TRA representatives:

All TRA representatives who have been nominated to attend and vote at any Ascham Homes meetings or Tenants Council on behalf of their association are entitled to reclaim any expenses they have incurred.  Expense claims (receipt will be required) would need to be made to the Associations Treasurer.  Ascham Homes has made provision for this as part of the Association Grant Funding.

• Elderly & Disabled Tenants:

The Residents Involvement Team will arrange transport or reimburse expense for tenants who attend meetings.  To request transportation to and from venue please contact the Resident Involvement Team on 020 8496 4038.  If you prefer to arrange your own transport please contact Resident Involvement Team to get agreement that costs will be reimbursed.

Elderly and Disabled tenants can also request assistance of signer, interpreter as well are request agenda to be provided in large print or in audio.  All requests need to be made direct to the Resident Involvement Team.

All request for expense assistance (except TRA representatives) need to be made to the Resident Involvement Team.