Complaints

At Ascham Homes we think complaints about our services are very important and we treat them very seriously.

A complaint can be an expression of dissatisfaction with a service, a member of staff or the company. We are always looking to improve our services. Your complaints help us do this.

There may be times when we get it wrong, if this happens we would like to hear from you.

Please note - Note - It has come to our attention that due to some technical problems, complaints sent by our customers in the last 2 - 3 months, using the email link or the complaint form, may not have reached us. The problem has now been resolved.

If you have sent a complaint in the last 2-3 months through our website and have not had a response from us, please can we ask you to resend the same and we will endeavour to respond to it as soon as possible.

» Required Fields

Title

If other please specify

» Your name

» Your address

» Postcode

Telephone number

email address (optional)

Mail a copy of this form to this Email Address

Name of the service you would like to complain about

» Have you already spoken to us about your complaint

Yes
No

If yes, who did you speak to?

Were you given a reference? If so type it below

» What is your complaint

What could we do to sort out the problem