Take your cash or cheque in person to the Council Cash Offices at 4 Churchill, Walthamstow, London, E17 3AG, or to the Town Hall, Forest Road, Walthamstow, London, E17 4JF.

By post

Cheques, money orders and postal orders should be made payable to ‘London Borough of Waltham Forest’ and crossed ‘Account Payee only’ .

At your bank

Please use the slip attached to your invoice to make sure that the payment reaches your service-charge account.

By handitill

You can pay your service charges by placing your cash, cheque or postal order in a payment envelope at a handitill.

HandTills are located at:

WFD Shop Leytonstone 819 High Road Leytonstone London E11 1HQ
- Opening times Monday to Friday 8.30am – 6pm
- Saturdays 9am – 1pm

Friday Hill TMO Housing Office 56 Friday Hill East Chingford London E4 6JT
- Opening times 9am – 5pm Monday to Friday

Ascham Homes 1 Wood Street Walthamstow London E17 3JU
- Opening times 9am – 5pm Monday to Friday

You must fill in the details on the payment envelope clearly, always providing your customer account number, your name and address, and the amount you have paid.

Please note that the staff who work in places with a handitill cannot open envelopes, so please make sure you check your envelope before using the machine. It may take a few days for your payment to go into your service-charge account. We will send you a receipt in the post for your records.

The council will not accept liability for any discrepancy of cash or uncrossed cheques placed in handitills.

There is more information on the back of each of your service-charge invoices.

You must write your service-charge account number on the back of any cheques you send or the payment may not reach your account.