Kiers Identification

Kier Building Maintenance never forget that their place of work is someone’s home.  Kier Building Maintenance always consider that a stranger in your home is not always the most comfortable situation - they won’t be in your home any longer than they need to be and they always let you know they are coming before they arrive.

When Kier Building Maintenance  visit you to carry out repairs, Ascham Homes will have already been in contact to establish exactly what needs doing, how much it will cost and decide how quickly the works must be completed; additionally an appointment will have been made with you directly to confirm the most convenient time for the visit.

When a Kiers tradespersons (operatives) arrives at your home they will be wearing Kier Building Maintenance/Kier Group branded clothing, they may be driving a Kier Building Maintenance/Kier Group branded vehicle. But most importantly they will always be wearing an identity pass with their photo clearly displayed. The pass will exhibit a central telephone number; please use this number if you have any queries regarding an operative.
Even specialist contractors working on behalf of Ascham Homes and Kier Building Maintenance have a pass issued to them so that you can be sure only approved trades-personnel will visit you.

The security pass process is tied in with Kier Building Maintenance health & safety procedures and is audited regularly to ensure that only authorised personnel are issued with passes. Always ensure that you ask to see an identity pass even if you think you recognise the person at your door.
 
Remember NO PASS - NO ACCESS. If someone calls and cannot show you their identity pass don’t let them in. If you are in any doubt call the number on the card.