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Looking after your home and estate
We will support you to create a safe and pleasant home and local environment. We will make sure that all properties that are provided with a caretaking service are cleaned and maintained to published standards, including:
- outside and inside paintwork, and other finishes inside and outside blocks, to be clean and free from graffiti
- all areas on estates to be free from bulky waste and litter
- shared windows to be clean
- shared areas to be properly lit
We will review all caretaking schedules on an annual basis with individual Tenants and Residents Associations.
We will make sure that all places that receive a gardening service are maintained to a high standard, including:
- grass will be cut between 25 millimetres and 75 millimetres
- access ways will be kept free from obstructions
- plants will be fed and pruned in line with the season
- weeds will be controlled on a seasonal basis
- we will use the best planting solution for each place
We will make sure that estates are monitored by officers and residents.
We will make sure that all racist or offensive graffiti on estates is removed within 24 hours of being told about it, other graffiti is removed within one week.
We will work towards providing recycling facilities on all major estates and smaller blocks.
We will give contract panels performance information on caretaking standards. We will give you information about caretaking service in your area.