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Home / Information For Residents / ASB and harrassment / Help and Useful Information

Help and Useful Information

We have a 24-hour hotline for reporting antisocial behaviour, domestic-violence and harassment. Call 020 8496 4011.
 
If you have been assaulted or believe you are at risk of physical harm, you can ask us to find you emergency accommodation. The council has a 24-hour emergency hotline number on 020 8496 3000 where you’ll receive advice if you cannot stay in your home. Also, the Homeless Persons’ Unit at Willow House, 869 Forest Road, Walthamstow, London E17 4BR can offer advice.
 
The following agencies can also help you.
 
Alert
Project Against Attacks and Harassment
806 High Road
Leyton
London
E10 6AE
Daytime phone: 020 8539 3007
24-hour hotline: 020 8539 3433 (including Minicom)
Alert has two domestic-violence workers who provide support in complete confidence. They offer sensitive and sympathetic advice, work with other agencies and provide a referral service. The unit also has a wide range of information about many support agencies. The offices are suitable for people in wheelchairs.
 
London Borough of Waltham Forest Domestic-violence hotline
Phone:  020 8496 3000
You can call at any time at weekends and after 5pm Monday to Friday.
 
The police
The police have specially trained male and female officers who will listen to you separately from your partner or other attacker. Your local units are:
Chingford and Walthamstow Community Support Unit
Chingford Police Station
1 King’s Head Hill
Chingford
London
E4
Phone:  020 8345 3170
 
Leyton and Leytonstone Domestic-violence Unit
Leyton Police Station
215 Francis Road
Leyton
London
E10
Phone:  020 8345 3170
 
The council has a hate-crime scheme. If you are aware of an incident, or are a victim of racist or homophobic crime, you can report it in confidence to:
  • The Metropolitan Police;
  • The Alert 24-hour hotline (020 8539 3433);
  • Victim Support (020 8502 6226);
  • Ascham Direct (020 8496 4197);
  • The Corner Stone (020 8558 5121);
  • East London Out Project (ELOP) (020 8558 0551).
 
Victim Support Waltham Forest
Alpha Business Centre
South Grove
Walthamstow
London
E17 7NX