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How to contact us
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You can access our services in a number of ways.
You can phone us:
Phone Ascham Direct on 020 8496 4197.
The lines are open 8am – 8pm, Monday to Friday for a full service.
If you live in Billericay or Wickford, you can phone Ascham Direct on 0845 3000 363 (charged at the local rate).
You can write to us at:
Ascham Homes
1 Wood Street
Walthamstow
London
E17 3JU
You can e-mail us at:
Please note that although we check this site regularly during the day, you should not use it to report urgent repairs.
You can visit us at:
Ascham Homes 1 Wood Street Walthamstow London E17 3JU Open 9am – 5 pm, Monday to Friday | Ascham Homes (Billericay office) 16 Morris Avenue Billericay Essex CM11 2JR Open 9 am – 11 am, Tuesdays and Thursdays |
To reach us by public transport (Tube and train)
The Victoria Line will bring you to Walthamstow Central where you can change for the National Rail over-ground train one stop to Wood Street Station (these National Rail trains run every 15 minutes).
The Central Line will take you to Liverpool Street Station where you can also pick up the National Rail over-ground train bound for Chingford, alighting at the Wood Street Station (these National Rail trains run every 15 minutes).
Our office is about a ten-minute walk from the Wood Street Station.
Make a right out of the station and continue up Wood Street, walking under the train-track overpass (the Co-op Store will be on your left).
We are at the intersection of Wood Street and Forest Road, on the right hand side. Our main reception entrance is signposted and located, through our entrance gate, in between The Woodside Primary School and the Wood Street Library.
In an emergency outside normal hours as mentioned above, contact the joint Ascham Homes and London Borough of Waltham Forest emergency service on: 020 8496 3000
Waltham Forest Direct is the London Borough of Waltham Forest council’s contact centre. For all council services, call them on: 020 8496 3000
Ascham Homes Antisocial Behaviour Hotline
You can call this number any time. During office hours, 9am – 5pm, Monday to Friday a member of the tenancy enforcement team will answer your call. At all other times, you can leave a message on this phone’s answering machine. Your call will be answered on the next working day.
phone: 0208 496 4011
