About Us

Neighbourhood Management

At the Residents Conference in October 2010, we received positive responses from residents about the need to review our service approach to adopt a neighbourhood management model.

Since then we have been working towards bringing this approach into place during 2011/12.

What is Neighbourhood Management?

Neighbourhood management is a service delivery approach which brings the local community and local service providers together, at a neighbourhood level to tackle problems and to improve services and outcomes.

Neighbourhood Delivery Plans will be developed through consultation and the involvement of local people and frontline staff.

The plans will set outthe priorities for the neighbourhood and will incorporate a range of initiatives across services and partners within that area, to include specific plans for priority estates.

This should lead to: -

  • Improved “joined up” working
  • Better use and planning of resources
  • Clearer communication

 

Discussions with our partners, and the experience where neighbourhood management has worked effectively elsewhere, indicates that there is a case that “neighbourhoods” should be defined as three areas across the borough. This allows wide enough influence within an area, without being too small or too large to become detached from extended community activity. This would also allow a reporting consistency, and engagement with communities on key service areas.

Neighbourhood management offers a more intelligent and sustainable approach to service improvement. It is grounded in its local community with a dedicated local team approach, and it clearly focused on improving mainstream services from the perspective of the resident.

For more information, please contact The Strategy Team at:

feedback@aschamhomes.org.uk or call: 020 8496 4022.

Back to top
A-Z of Services:
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z