Internal Services PPPN's
The Internal Services section covers Complaints and Enquiries, Information Technology, Human Resources, Communications, Performance and Building Management.
Related Documents
Ascham Homes will endeavour to meet both the letter and spirit of the act by providing requested public information within 20 working days. Where there is a charge for this service, we will make this clear at the time the request is made. Where we do not have the information to hand at the time of the request, a formal application will be logged with the Office of Public Information under the Freedom of Information Act. (33.8 KB)
Ascham Homes actively welcomes complaints from anyone who is dissatisfied with the service area, the staff or the company. Anyone associated with our customers i.e. family members, advocates, friends acting on behalf of our customers, can complain if they are unhappy or feel that there has been unfair treatment. (36.4 KB)
Ascham Homes will respond to all correspondence (letters, e-mail, faxes) within 7 working days. (35.0 KB)
To monitor, control and improve key areas of performance within the company. (38.2 KB)